Your privacy is important to us. It is FineShape's policy to respect your privacy in relation to any of your information that we may collect on the FineShape website, and other websites that we own and operate.

We request personal information only when we really need it to provide you with a service. We do this by fair and legal means, with your knowledge and consent. We also tell you why we are collecting it and how it will be used.

We only retain the information collected for as long as necessary to provide the requested service. When we store data, we protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

We do not share personally identifiable information publicly or with third parties, except as required by law.

You are free to refuse our request for personal information, understanding that we may not be able to provide some of the desired services.

Your continued use of our website will be considered acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, please contact us.

The FineShape, through this Privacy Policy, informs the User that their personal data and their identity are protected and safe by an encryption system, thus following the security parameters established according to current rules, which allow the implementation of information processing and measures to prevent loss, misuse, alteration, unauthorized access or improper subtraction of the User's personal data. Nevertheless, the User must be aware that the security measures related to the Internet are not entirely foolproof.

It is recommended that the User, if he accesses the links that may be provided by the site and is redirected to other external sites, read their respective Privacy Policies, since they are not related to FineShape and, therefore, it will not be responsible for the content produced and data collected by third parties.


The FineShape may collect and store the data collected at the time of registration and, subsequently, in the registration of additional information offered spontaneously by the User, such as, but not limited to: your name, e-mail, telephone, profession, gender, country, city, state, and other similar information.

Some data may be collected and stored automatically without the User's authorization, such as, but not limited to, characteristics of the access device and browser, IP number (Internet Protocol, network device identification number) with information of date and time, IP source, functionalities accessed, information on clicks and navigation preference, geolocation, among others.

The data may be stored on servers located in Brazil and/or in international territory.

Our primary purpose in collecting personal information is to provide you with a safe, quiet, efficient and personalized experience. To do this, we use your personal information to:

  • provide the requested services and client support;
  • customize, evaluate and improve our services, in addition to the content and layout of our website;
  • send targeted marketing materials and promotional offers based on your communication preferences;
  • create service update notices;

We store and process your personal information on our computers and protect it under physical, electronic and procedural protection measures. We use computer protections, such as firewalls and data encryption, apply physical access controls and authorize access to personal information only to employees who need it to fulfill their professional responsibilities.

The FineShape informs that the safety measures taken seek to inhibit and prevent problems involving the processing of data provided, even if there is no 100% (one hundred percent) safe system of protection against actions of hackers or third parties equipped with methods of obtaining information improperly. Therefore, FineShape is not responsible for illicit access, as well as for acts of third parties that succeed in collecting or using, by any means, registration data and information made available on the platform by the User.

The data will be maintained by FineShape for the duration of the relationship with Users on the platform and, after that, only within the legal term established.

The User may request, at any time, the deletion of all data included in FineShape, through email or the website, a fact that implies the impossibility of accessing any of the features of FineShape, as well as its subsequent recovery, except those whose storage is required by law.


We may share your personal information with:

  • Members of the FineShape corporate family to provide joint content, products and services (such as registrations, transactions and client support) to help detect and prevent potentially illegal acts and violations of our policies, and to cooperate in decisions regarding their products, services and communications;
  • Contractual service providers that collaborate in parts of our business operations; (fraud prevention, collection activities, marketing, technology services). Our contracts provide that these service providers only use your information in relation to the services they perform for us, and not for their own benefit;
  • Companies with which we intend to merge or acquire. (If a merger occurs, we will require the new incorporated entity to follow this privacy policy with respect to your personal information. If your personal information can be used against this policy, you will receive notice);
  • Police authorities, government officials or other third parties when:
    • we are required to do so by subpoena, court decision or similar legal procedure;
    • we need to do this to comply with the law or the credit card association rules;
    • we are cooperating with an ongoing police investigation;
    • we believe, in good faith, that the disclosure of personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity, or to investigate violations of our User Agreement.
  • Other third parties with your consent or guidance to do so.

The aforementioned personal data may be shared in order to comply with a legal, contractual or administrative obligation, to improve the products or services offered by FineShape or in the event that FineShape has external partners that provide services for WEB Hosting or maintenance.

User data may also be passed on to third parties, whether for a fee or not, in the form of statistical and anonymous data, without individualized information, and used for advertising purposes, ensuring that the identification of the User through the ad.


Cookies are files created by frequented websites that record browsing information, allowing the User to stay connected, while remembering their website preferences and providing targeted content.

Facebook Social Plugin: tools for integration with the social network and use of comments on the platform.

It is recommended that you allow the use of cookies in your browser. However you are free to refuse our cookies if your browser permits and knowing that this may interfere with the use of our website.

In some special cases, we also use cookies provided by trusted third parties, as explained below:

  • Google Analytics: the most widespread and reliable analytics solutions on the web, to help us understand how you use the site and how we can improve your experience.
  • Google Adwords: feature to serve ads on Google partner sites.
  • JivoChat Service: solution to create "online chat" service and to be able to offer support to platform users.
  • Facebook Social Plugin: tools for integration with the social network and use of comments on the platform.

The sending of e-mail marketing is within the standards established by the relevant legislation and codification, which provides for the use of this marketing tool based on ethics and responsibility, without prejudice to the concomitant application of the applicable legislation in force. FineShape is against sending emails without prior authorization (Anti-SPAM Policy).

The user of our services can at any time stop receiving communications from our website. To do so, just send an email to indicating your desire to stop receiving communications, or simply clicking on the "remove" link at the end of each email.

We do not sell or rent your personal information to third parties for marketing purposes without your explicit consent. We may combine your information with information we collect from other companies and use it to improve and personalize our services, content and advertising.

If you do not wish to receive our marketing messages or participate in our ad customization programs, simply indicate your preference by sending us an email or simply clicking on the unsubscribe link provided in all of our emails.


FineShape understands that filling in the button (I accept the Terms of Service and the Privacy Policy) in the indicated field implies the user's declaration that he has read, understood and accepted this Privacy Policy and the Terms of Service in all its aspects and conditions, freely and independently of any deception, coercion, fraud or mental reservation and that your intention to register with FineShape is not related to any other manifestation, guarantee, or declaration other than those established in the instrument.

By clicking on the button (I accept the Terms of Service and the Privacy Policy), the user also declares that he knows and accepts the YouTube Terms of Service, a tool used on this platform. For this reason, it is recommended to read these carefully, which can be accessed through the link:

Likewise, by clicking the button (I accept the Privacy Policy and the Terms of Service), the user also declares that he knows and accepts the Google Privacy Policy. For this reason, it is recommended to read it carefully, which can be accessed through the link:


FineShape may modify this Privacy Policy, by means of information published on the platform's website ( to improve it, adapt it or update it to legislative or jurisprudential changes.

Last update: May 24, 2020.


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